Hi Sarah,
I have no experience in the travel industry - but as an outsider, I would think that any travel agency would want to diversify right now. The market is down for travel and more people are using online sites like kayak.com to get the best deal - easily. I would say it is more risky to stay where you are than to consider alternate revenue streams, because I can't see how the travel agency business can survive, unless you specialize in exotic trips or very high touch corporate work.....
Best
Sian