As part of a successful strategic planning process, the management team may have determined that it can achieve growth in its core businesses or in a new business segment through an acquisition. Whether you are involved in a consumer products/services business or whether your company operates exclusively in a B2B environment, you should always consider any major business move from the perspective of your customer. After the deal is done, a tremendous amount of effort is required to effectively combine the two companies. Regardless of the determination on the part of both management teams to make the deal work, the process is complicated, resource-taxing and, in most cases, personal. The cultural compatibility of the teams can be the critical factor in a smooth transition of ownership.